The most reliable cloud Contact Center Solution, powered by Plivo’s trusted cloud communications platform, helps you exceed customer needs, keep your agents productive, and identify coaching opportunities in real time. Built for B2C brands, Contacto brings all customer communications into a single conversation, providing the continuous context agents need to deliver more human, personal interactions to every customer, throughout their journey. With more natively integrated channels, including fully featured voice capabilities, brands can streamline their customer support function and reduce overall operational costs.

Regions

  • Americas
  • APAC
  • EMEA