From funding rounds and new launches to acquisitions and partnerships – a lot can happen in a week. But don’t fluster, we’ve selected our top five popular pieces of news in the realm of agents, business leaders, new solution launches and mergers. Find last week’s trending titles below!
8×8 to Acquire Fuze in $250mn Deal
Cloud communications firm 8×8 has announced it is to acquire fellow cloud communications company Fuze. The deal will see 8×8 acquire Fuze for $250mn in stock and cash, with 8×8 framing the purchase as expanding its global customer base.
Genesys Appoints New Chief Information Officer
Cloud contact centre provider Genesys has appointed Wesley Story as its new Chief Information Officer. Story joins the company having previously served as an Enterprise Strategist at Amazon Web Services (AWS), and as global CIO of food distribution firm Sysco Foods.
Voice AI Platform Verbit Nabs $250M in Series E Round
Voice AI transcription and captioning firm Verbit has closed a $250 million Series E funding round, bringing its total funding to $550 million. With this funding, the company’s valuation reaches $2 billion. The new funding round will “further enhance its market leadership in the transcription industry”.
25% Will Look for New Job if Forced Back to Office, reveals RingCentral
Cloud communications company RingCentral has released new research into the extent workers in the UK are embracing hybrid working.
Among the key findings were that 66% of those currently working at home say they prefer it to a full-time in-office work model. And 65% of those surveyed would prefer to perform undesirable tasks such as cleaning the toilet or having their in-laws stay than commute.
First Orion Teams up with NICE to Deliver Branded Calling
First Orion has partnered with NICE CXone to offer Branded Calling solutions and support STIR/SHAKEN call authentication to NICE CXone enterprise customers.
First Orion says their Branded Calling solutions help in delivering secure, verified outbound phone calls with the caller’s name and the reason for calling. This allows consumers to decide whether or not they want to engage the caller and restores consumers’ trust in their phones.
