CX Today has its renewed partnership with the Call & Contact Centre Expo, the most comprehensive and celebrated CX event in the UK.
The expo shines a light on how the customer experience realm is evolving by connecting customer service and engagement professionals with the latest tools, techniques, and systems.
Taking place at ExCeL London on the 29th and 30th of November, it also brings together industry experts from stalwart tech brands – such as Cisco, Five9, Genesys, NICE, Zoom, and many more.
Each will provide visitors with top-notch guidance on customer experience – alongside several independent thought leaders.
These include expert-on-everything Microsoft Tom Arbuthnot (as below), Get Out of Wrap Podcast host Martin Teasdale, and Director of Injection Consulting Nerys Corfield.
That’s just a sneak peek of the terrific lineup of industry tech and thought leaders who will showcase many solutions that will shape the contact centres of tomorrow.
In 2022, that was also the case, with sessions inspiring some popular pieces of content on CX Today, including our article: 5 Contact Center Automation Trends to Watch Out for in 2023.
We also racked up several insightful interviews, including one with the contact centre team at Google, as showcased below.
Each example – and many others – highlights the growing role of technology in contact centres, and the expo has become an integral place to catch up on all the latest innovations within the space.
Now, the show is just one week away. Thankfully, there’s still a chance to secure your free ticket.
In doing so, you can also take the opportunity to explore this year’s keynotes, exhibitors, and more by flicking through the digital show guide.
That guide contains essential information, such as exhibitor locations, seminar timetables, travel information, and much more.
As such, you and your fellow attendees can plan out your day and make the best use of your free access to one of the most significant events on the European customer experience calendar.
New opportunities to drive contact centre innovation are within your reach.
Head to the website now to secure your free ticket, and we look forward to seeing you at the show.
Are you also interested in events hosted by CX Today? Great! Next year, our CX Awards will return. To learn more, check out our article: Lights, Camera, Applause: CX Awards 2024 Is Back!
