Can AI Solve Accent Bias in CX? The Ethics of Voice Tech

Can AI break down linguistic barriers while preserving cultural identity?

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Published: September 2, 2025

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In this exclusive CX Today interview, we sit down with Sanas to explore the cutting-edge world of AI-powered accent translation.

From improving customer experience to tackling ethical concerns, we dive deep into the implications of reshaping the way we communicate.

Join us as we discuss:

  • How AI accent translation enhances global communication
  • The ethical debate around voice modification and identity
  • Real-world applications for CX and business operations
  • What does AI-driven accent translation mean for the future of customer experience?

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