Conversational AI solutions provider Spitch.ai has launched in the US with its omnichannel contact center solution.
Following the company’s 400% year over year growth, Spitch.ai offers a solution that enables users to implement virtual assistants across multiple customer engagement channels.
The solution integrates easily within many contact center ecosystems, offering an array of AI-powered applications. These include speech analytics, voice biometrics, and more.
Alexey Popov, CEO of Spitch.ai, said: “We are thrilled to announce our official launch in the U.S. market following several years of positive growth, strategic partnerships, increased funding, and our expanding customer base. Our agile approach and reliable omnichannel solution proven throughout Europe will prove to be beneficial for our existing and future U.S. customers.”
With a comprehensive set of tools and low-code, no-code capabilities, companies can take advantage of both cloud and hybrid implementation models, ensuring privacy and security of the system.
Spitch.ai customers range from sectors like finance, insurance, and healthcare to telecom and retail, while its solutions handle over 50 million end-user interactions per year.
