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CRM
ServiceNow Officially Enters the CRM Market
HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users
Did Oracle Just Enter the CPaaS Space?
Salesforce Announces Einstein 1 Studio in Bid to “Unlock the Power” of AI
Salesforce Welcomes 1,800+ New Employees, Expects to Hire More
Salesforce CEO Marc Benioff Warns of More GenAI Chatbot Blunders
Contact Center
The Latest BIG News from Salesforce, Alorica, Playvox, & Zoom
Salesforce Launches Einstein Copilot – Promising Unheralded Data Integration
HubSpot Reaches 100,000 Customers and $1 Billion in Revenue
The Best CRM for Small Businesses: The Ultimate Guide
HubSpot Defends New Pricing Model That Hikes Costs for New Customers
Atento Upgrades AI-Powered CRM Ecosystem To Boost CX
Salesforce Appoints a Chief Trust Officer for the AI-Age
The Best Free CRM for Small Business Owners
Monday.com CRM Review: The Complete Guide
Salesforce Completes Spiff Acquisition
CRM Bookings Drop at Microsoft, Despite Its Big Copilot Push
Zendesk Is 43 Percent Cheaper Than Salesforce Service Cloud, Finds Nucleus Research
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Will CRM Systems Replace Contact Center Platforms?
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆
How Review Management Impacts Customer Experience
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?
