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CRM
ServiceNow Officially Enters the CRM Market
HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users
Big CX News from OpenAI, SAP, and Salesforce
Salesforce CRM Review: A Guide to Customer 360
SAP Doubles Down on Its Customer Experience Business
Salesforce Bounces Back from McConaughey Drama, Layoffs, and Investor Pressure with Strong Q4 Results
Zendesk Debuts Proactive Messages, a Conversational Experience Tool
Contact Center
Salesforce Extends Its Contact Center Portfolio
HubSpot CEO Clarifies “Challenging Times Ahead” Remark
CX TV
Will CRM Systems Replace Contact Center Platforms?
Event News
CX Awards 2023 Winners 🏆
Are You Ready to Integrate Salesforce with a CCaaS Platform?
Powering CX With CRM – CX Today Roundtable
The CX Awards Final Is Today: Here’s What You Can Expect!
Why Is CRM Stalwart Zoho Moving Into UCaaS?
Choosing the Right CRM Vendor in 2023
Big CX News from Salesforce, Cisco, 8×8, and Gartner
The CX Awards 2023: Shortlist of Finalists Revealed
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Who is Leading the Customer Engagement Platform Space? Omdia Research Reveals All
Stay on the Cutting Edge with the CX Today Newsletter
How Review Management Impacts Customer Experience
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?