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No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service
Contact Center
Choosing The Best AI Provider for Your Contact Center
3 Major Differences Between a Customer Relationship Management and Customer Data Platform
Top CX Vendors Majoring in E-Commerce in 2022
Most Popular CX Automation Reviews 2022
Zendesk Sell: What to Expect from Zendesk’s CRM System
Zendesk: Who Are Its Competitors?
HubSpot Expands Global Footprint into Canada
Salesforce Customer 360 vs Dynamics 365
SugarCRM Research: Customer Churn is Soaring
Salesforce Credits Slack Integration for Its “Best Quarter Ever”
SugarCRM Launches SugarOutfitters Software Marketplace
CloudShare Announces Salesforce Integration
Meta Completes Kustomer Acquisition
Contact Centre Integrations That Will Bolster Your CRM Strategy
Salesforce Launches Safety Cloud for Easier Health Status Reporting
SugarCRM Acquires AddOptify to Automate Business Processes
CRM Statistics for 2022
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
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Event News
CX Awards 2023 Winners 🏆
