Home → Customer Analytics & Intelligence
AI & Automation in CX
How Tui Transformed Customer Experience with Connected Data
Contact Center & Omnichannel
How AI Co-Pilots Are Powering the Next Generation of ‘Super Agents’
Customer Analytics & Intelligence
Tableau Launches New Enterprise Analytics Features
Forth Point Partners with Sisense to Drive Analytics Adoption
Voice AI startup Skit announces $23mn Series B
Cognigy Launches Conversational AI Analytics Suite
Neuron7.ai Emerges from Stealth with $4.2M Funding
Synthetic Voice Startup LOVO AI Raises $4.5M
Worthix Unveils Advanced AI Customer Insight Capabilities
Virtual Human Startup Deepbrain AI Raises $44M
Qlik Acquires NodeGraph to Enhance Data Pipelines
Shutterstock Announces API integration with OpenText
IDBS Teams up with Tableau to Expand Analytics Capabilities
Litera Acquires Concep to Drive Data-driven Insights Adoption
Sisense Named a Leader in Augmented Business Intelligence Platforms
Alteryx Becomes Snowflake Network Elite Partner
Drips Expands Conversational AI Platform
Conversational AI Firm Senseforth.ai Raises $14 Million
CX Today’s 12 Trends of Christmas: Expert Predictions for 2026
Why 95% of AI Pilots Fail – and How to Be the 5% That Wins
Can AI Solve Accent Bias in CX? The Ethics of Voice Tech
Sabio’s Big CX Update: AI, Customer-Centricity & The Future of Contact Centers
AI’s New Role: From Job Threat to Agent Co-Pilot
