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Loyalty Management
Freshworks: Only 14% of Consumers Expect to Be “Wowed”
CRM
Plannuh Marketing Platform Debuts Salesforce Integration
Customer Data Platform
First Customer Insights Engine Retain.ai Raises $23M
Aforza Raises $22mn for Consumer Goods Software
Business Intelligence vs. Business Analytics
Conversational AI
How to Leverage Data from Speech Analytics
PizzaExpress Deploys Qlik to Leverage Data Insights
ServiceNow Acquires Database Performance Firm Swarm64
ActionIQ, Data Axle Partner on Identity Resolution
Ready Computing and TIBCO Partner to Deliver Enhanced CX
Amperity Customer Data Platform Review
Tasks You Can Perform with Business Intelligence (BI)
GoodData Announces $45M Credit Facility from J.P. Morgan
Business Intelligence vs Data Science
DataGrail to Integrate with HubSpot
OpenText Launches OpenText Advisory Services
