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Contact Center & Omnichannel
Contact Center AI Doesn’t Have to Be Difficult (or Expensive!)
Bright Pattern, Arthur Lawrence to ‘Transform the Customer Experience’
The Latest BIG News from Salesforce, Alorica, Playvox, & Zoom
Event News
Champions Take the Stage: Announcing CX Awards 2024 Winners!
Alorica Partners with Automation Anywhere to Boost AI Capabilities
You’re Invited: Join Us to Celebrate Excellence at CX Awards 2024
The CX Awards 2024: Revealing Our Dazzling Finalists!
Atento Upgrades AI-Powered CRM Ecosystem To Boost CX
Beyond the Trophy: Unveiling the Journeys of Our Remarkable Previous Winners
Uncategorized
Concentrix to Rebrand After Wrapping Up Its $4BN Webhelp Deal
Global BPO Chooses CC Provider for ‘Same Day’ Customer Deployment
Teleperformance Strikes $185MN Megadeal with Microsoft to Launch GenAI Solution
CXT BPO Case Study: Genpact and Garden of Life
Introducing the CX Today Marketplace
Teleperformance Proposes Acquisition of Majorel
Customer Analytics & Intelligence
Big CX News from AWS, Bandwidth, Concentrix
