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CRM & Customer Data Management
HubSpot Acquires Clearbit to Help B2B Businesses Build Yellow Brick Roads to Their Ideal Customers
Salesforce Talks Service Cloud Growth, Copilot Momentum, & Ohana 2.0
Look Beyond the Horizon to Gain a Competitive CX Advantage
Event News
The CX Awards 2024: Applications Are Now Open!
Workforce Engagement Management
What Is Einstein Copilot? The Guide to Salesforce Copilot
Rumoured Adobe Acquisition Could Shake Up Video In CX
Salesforce Products to be Offered on AWS Marketplace in Expanded Partnership
The Best Salesforce Service Cloud Features for CX Leaders
Choice Overload – Taking the Anxiety out of Retail
Lights, Camera, Applause: CX Awards 2024 Is Back!
Contact Center & Omnichannel
Oracle Bolsters Its Campaign Management Offering with WhatsApp Integration
3 Ways That the Value of Your Customer Base can be Misleading
13 of the Best Vonage Contact Center Features
How Online Review Management Enhances Brand Image
Does Your Company Play in a Packed Stadium?
Gartner Magic Quadrant for the CRM Customer Engagement Center 2023
