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Contact Center
BIG CX NEWS from Avaya, Oracle, and Twilio
Customer Data Platform
Oracle Starts Layoffs in the US
CRM
NetSuite CRM vs. HubSpot: How Do They Compare?
Oracle Reveals New Automation Capabilities for Sales Teams
Oracle Database Services Are Now Available on Microsoft Azure
SAP Acquires Askdata
Conversational AI
Who Is Leading the Enterprise Intelligent Assistant Space? Opus Research Reveals Its Findings
CX TV
SAP Introduces Its Latest Service Cloud Innovations
Infobip is Now Available on Oracle Cloud Marketplace
SAP Reveals New Features for Its Service Cloud Solution
Qualtrics and SAP Partner on Contact Centre Empathy
Gartner Magic Quadrant for Enterprise Agile Planning Tools 2022
Moderna Expands SAP Partnership to Support Business Transformation
Workforce Engagement Management
Oracle Launches an Employee Experience Platform
SAP Announces New Offering to Leverage Experience Data
Oracle Are “Going After” AWS Aurora Users
