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Big CX News

CRM

The Latest BIG News from HubSpot, Google, Salesforce, & Meta

Google Introduces a Customer Engagement Suite to Fuse CCaaS & Gemini

Contact Centre

Google Introduces a Customer Engagement Suite to Fuse CCaaS & Gemini

Google Couldn’t Kill Off the Cookie Monster, But You Should Keep Him Under Wraps

Data & Analytics

Google Couldn’t Kill Off the Cookie Monster, But You Should Keep Him Under Wraps

Big CX News - The Latest on the Google-HubSpot Fallout, Patagonia's Call Center AI Lawsuit, & More

Contact Centre

Big CX News – The Latest on the Google-HubSpot Fallout, Patagonia’s Call Center AI Lawsuit, & More

Big CX News

Contact Centre

Big CX News from Google, HubSpot, Salesforce, & Kore.ai

Sources: Google Parent Alphabet Gives Up on HubSpot Acquisition, Pursues Wiz

CRM

Sources: Google Parent Alphabet Gives Up on HubSpot Acquisition, Pursues Wiz

Gartner Magic Quadrant for Analytics and Business Intelligence (ABI) Platforms 2024

Data & Analytics

Gartner Magic Quadrant for Analytics and Business Intelligence (ABI) Platforms 2024

The Top Ten Contact Center Technologies & Capabilities of 2024 (So Far!)

Contact Centre

The Top Ten Contact Center Technologies & Capabilities of 2024 (So Far!)

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