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CRM
ServiceNow Officially Enters the CRM Market
HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users
PegaWorld iNspire 2023 Introduces Us to the Autonomous Enterprise
Salesforce Announces AI Cloud – with a Lofty Price Tag
Zendesk Cuts Its Staff by 8 Percent: Here’s Why
Salesforce Reports Slowest Revenue Growth In 13 Years
Big CX News from Cisco, Meta, Lifesize, & Twilio
Meta Expands WhatsApp Customer Buying Journeys into Singapore
Meta Sells Kustomer on a $250MN Valuation, Despite Acquiring the CRM Vendor for $1BN Last Year
SAP Doubles Down on AI Commitment with Microsoft
Salesforce Collaborates with Accenture on Generative AI
The Nucleus Research 2023 CRM Technology Value Matrix
Salesforce Launches Slack GPT
Contact Center
Introducing the CX Today Marketplace
ServiceNow Becomes the Fastest-Ever Enterprise Software Firm to Break the $2BN Revenue Barrier
Salesforce Achieves the Highest Annual Revenue Rise in CRM
SAP Promises Disruptive Generative AI Innovation
Who Leads the CRM Space In 2023? Nucleus Research Reveals Its Findings
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Will CRM Systems Replace Contact Center Platforms?
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆
How Review Management Impacts Customer Experience
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?
