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CRM
No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service
Contact Center
Choosing The Best AI Provider for Your Contact Center
HubSpot Launches Solution for CRM-Integrated Websites
SQUIRE Raises $60mn for Barbershop CRM and POS
Creatio Debuts CRM on AWS Marketplace
Open Source SMB CRM and ERP Odoo Reveals $215mn Funding
Unanet CRM Joins Unanet Connect Integration Marketplace
Datacom and LavaBox Added to Salesforce Cloud Reseller Programme
Proof Analytics, Salesforce Partner on Revenue Optimisation
Oktopost Receives $20mn for Social Marketing Platform
SAP Hails Strength of Cloud Portfolio in Q2 Results
Salesforce Completes $27.7bn Slack Acquisition
Cisco: Managing Hybrid Model Uncertainty
The Future of CX in a Post-Pandemic World and the Role of CRM
Recruitment CRM SmartRecruiters Raises $110mn Series E
How B2B Customer Experience Compare to B2C in 2021
Protonn Video CRM Platform Launches with $9mn Seed
The Future of CX Starts with the CRM
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆
