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ServiceNow Officially Enters the CRM Market
HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users
Enabling Awesome CX in CRM with makepositive
Conversational AI
89% of Tech Executives Plan to Increase Digital CX Spending
“A New Chapter!” Investor Group Acquires Zendesk for $10.2BN
Enabling Awesome CX in CRM: CX Today Expert Round Table
Twilio: Use First-Party Data To Build Better Customer Relationships
Essential CRM Events for your Calendar 2022
Salesforce to Create Quarter of a Million UK Jobs
Event News
Salesforce Launches Sales Cloud Unlimited
Our Most Popular CRM Solution Reviews for 2022
Most Innovative CRM Vendors to Watch in 2022
Pipedrive Launches a New Campaign Management Solution
CX TV
Zendesk Discusses Its Latest CRM Innovations
Salesforce Acquires Troops.ai
Zendesk Announces New CRM and Employee Experience Capabilities
Pipedrive Announces New WhatsApp and Messenger Integrations
6 Leading Customer Data Platforms for 2022
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Will CRM Systems Replace Contact Center Platforms?
Contact Center
Stay on the Cutting Edge with the CX Today Newsletter
CX Awards 2023 Winners 🏆
How Review Management Impacts Customer Experience
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?