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CRM
No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service
Contact Center
Choosing The Best AI Provider for Your Contact Center
Tencent Highlights Role of CRM in Profitable Q1
Qualified Salesforce Platform Raises $51mn
Chorus.ai Launches Momentum Conversation CRM Tool
Highspot Update Targets Sales Team Performance
SugarCRM Extends SugarPredict AI Engine to Marketing
How CRM Solutions Have Changed After COVID-19
Financial CRM Total Expert Launches New Features
How to Implement CRM in Your Contact Centre
IBM to Acquire Salesforce Consulting Partner Waeg
Capsule Integrates CRM with Microsoft 365
People.ai Acquires Salesforce Firm Hero Research
Walmart Acquires Virtual Fitting Room Firm Zeekit
New Talkdesk Solution Helps Break Down Channel Silos
Evergent Collaborates with AWS
SugarCRM’s Sugar Sell Wins Gold Stevie Award
ActiveCampaign Experience Automation (CXA) Platform Review: The Next Leader in CX Management?
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆