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The Google-HubSpot Acquisition Rumors: Could It Really Happen?
CRM
Salesforce Is Close to Acquiring Informatica, Reports
Big CX News from Salesforce, HubSpot, SAP, & Medallia
Data & Analytics
Salesforce Launches Zero Copy Partner Network to Improve Tech Integrations
Oracle Brings More AI Capabilities to Service & Sales Teams
HubSpot “Reinvents” Content Marketing, Takes Commerce Hub Global
HubSpot Declares “Customer Experience Is Broken”, Unveils the “All-New” Service Hub to Fix It
SAP Shares “Workforce Transformation” Update After Employee Pushback
Salesforce Backs Out of Informatica Deal, Reports
CRM Excellence Unleashed: The Ultimate Guide on How to Use CRM Effectively
CPaaS Platforms: Trends, Industries, and Differentiators
Big CX News From Salesforce, Microsoft, Zendesk, & Vonage
Informatica Co-Founder: The Salesforce Acquisition Is “a Bad Idea”
Zendesk Announces Anthropic and AWS Collaborations – Targets AI Improvements
Microsoft Dynamics Products Will Cost Up to 16.7% More from October
HubSpot CEO Doubles Her Pay to the Tune of $25.9m
Pegasystems Unveils Its GenAI Coach, a Copilot That Refuses to Stay In Its Lane
What is Microsoft Sales Copilot? Microsoft Copilot for Sales
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Will CRM Systems Replace Contact Center Platforms?
Event News
CX Awards 2023 Winners 🏆
Contact Centre
Stay on the Cutting Edge with the CX Today Newsletter
How Review Management Impacts Customer Experience
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?
Dreamforce 2024