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CRM
No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service
Contact Center
Choosing The Best AI Provider for Your Contact Center
Customer Data Firm Hightouch Closes $40mn Series B
Microsoft Dynamics vs SAP: Which CRM?
Kustomer CRM Debuts Self-Service Chatbot Features
Microsoft Dynamics vs Zoho CRM: Leading CRM Solutions
Tableau Makes Enterprise Data Literacy Pledge
ActiveCampaign Debuts Sales Engagement Automation Solution
Less Than 30% of Businesses Prioritise Full Customer Journey
Copper CRM Releases Native Integration For Google Calendar
ActiveCampaign vs HubSpot: Choosing Your CRM
Freshworks FreshSales CRM Mobile Review: Data Access Offline
Salesforce, DocuSign Partner to Enable Contract Collab Through Slack
Olo to Acquire Customer Intelligence Platform Wisely
Oracle NetSuite Introduces SuiteBanking
Event Services Group Chooses SugarCRM to Enhance CX
Vendavo Launches AI B2B Sales Optimiser
SAP Points to Cloud Growth in Q3 Results
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆