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CRM
No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service
Contact Center
Choosing The Best AI Provider for Your Contact Center
Covideo, AutoMiner Partner on Integrated Video Messaging
HubSpot Announces $100mn CRM Platform Fund
Salesforce vs Microsoft Dynamics
HubSpot: UK Expansion Part of Broader Growth Journey
Sylogist Acquires Donor Engagement Mission CRM
Student Engagement CRM Element451 Extends Automation
Zoho One Review: All-in-One Productivity
ActiveCampaign Debuts Experience Automation Custom Objects
Content Guru: The Importance of an Effective CRM
Talent Acquisition CRM Gem Raises $100mn
LeadIQ Raises $30mn Series B for Lead Management
Slack-First Customer 360 Review: Intelligent AI insights
People.ai Releases PeopleGlass+ CRM Interface
Salesforce Customer 360 Vs Oracle CRM: Digital Assistance & Analytics
ActiveCampaign Experience Automation (CXA) Platform Review: Machine Learning
Plannuh Marketing Automation Platform Raises $4mn
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆