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CRM
No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service
Contact Center
Choosing The Best AI Provider for Your Contact Center
Microsoft Dynamics vs Salesforce CRM: Virtual Agents & Smart Productivity Tools
AWS and Salesforce Expand Partnership at Dreamforce
Oracle Announces Fusion Marketing Automation Solution
Salesforce, Slack Announce New Integrations at Dreamforce
Act-On Software, Zendesk, Partner on CRM Integration
Impartner Debuts Partner Relationship Management Interface
Aircover Sales Intelligence Raises $3mn Seed Funding
Creatio CRM partners with LowCodeLabs
Zendesk vs Salesforce: Battle of the CRM Titans
Kustomer CRM Report Investigates Holiday Season CX
Alibaba Cloud, Salesforce Plan Social Commerce Solution
Salesforce, FedEx Partner on Supply Chain Management
Unanet CRM, OpenAsset Partner on Digital Asset Management
ResponseCRM Introduces Mobile Applications
Revenue Grid Raises $20mn for Revenue Intelligence
Pipeliner CRM Adds Project Management Features
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆