Customer experience has become a critical element for businesses across the globe. With the increasing competition, companies are constantly seeking ways to enhance their customer experience and engagement. Fortunately, there are a wide variety of CX technology vendors that offer solutions to meet this need.
However, navigating this complex landscape can be a challenge.
Today, we are thrilled to announce the launch of our new online directory designed to help businesses navigate the complex world of CX technology.
Replacing our previous CX Market Guide, our new directory features comprehensive profiles of industry-leading vendors offering a wide range of technologies, including contact centers, Customer Relationship Management (CRM) software, conversational analytics tools, and security solutions.
Think of our directory as a one-stop shop for businesses seeking to improve their CX offerings. Each profile offers up-to-date information about the vendor’s products and services, along with links to relevant news stories, reviews, and other related content.
We understand that finding the right CX technology solutions can be a daunting task, which is why we’ve organized our directory into specific sections to help businesses find the right tools for their unique needs.
Our sections include:
- Contact Center
- Contact Center Endpoints and Devices
- Loyalty Management
- Data & Analytics
- Workforce Optimization
- Conversational Analytics
- Feedback Management
- Robotic Process Automation (RPA)
- Business Process Outsourcing (BPOs)
- Business Intelligence
- Security & Compliance
We created our directory to provide businesses with a trusted resource to find the best CX technology solutions for their needs. Vendors can take advantage of our self-service experience to create custom profiles, upload images, add website URLs and social links, and create calls-to-action to drive traffic to their solutions.
At CX Today, we are committed to solving the complex problem of finding the right CX technology solutions in a trusted environment. Our directory only features verified vendors, and our number one goal is to provide businesses with the most comprehensive, up-to-date, and trustworthy resources for CX technology.
Contact us to learn more about the CX Today Marketplace.