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CRM
What On Earth Is SAP Trying to Achieve In Customer Experience?
Data & Analytics
SAP Launches Generative AI Copilot “Joule”
Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises 2023: The Rundown
The Story of Birmingham City Council’s “Disastrous” ERP Rollout
Contact Centre
Introducing the CX Today Marketplace
SAP Promises Disruptive Generative AI Innovation
Zoom, Oracle to Optimize Telehealth Services
Gartner Magic Quadrant for Analytics and Business Intelligence Platforms 2023
Loyalty Management
Gartner Magic Quadrant for Digital Experience Platforms 2023
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?
The Top ERP Vendors for 2023
What Is Next for the Customer Data Platform (CDP) in 2023?
Big CX News from OpenAI, SAP, and Salesforce
SAP Doubles Down on Its Customer Experience Business
The Cloud Is Not Always the Best Option for Your Technology
Voice of the Customer
SAP Wants to Sell Its Stake In Qualtrics
