Microsoft has begun its focus on expanding agentic AI across its systems, adding AI capabilities to improve customer productivity.
At Microsoft Ignite 2025, the tech giant announced its plans to transform how it implements AI and how to improve general productivity.
Microsoft has offered various AI agents for specific systems and companies for personalized success.
Microsoft Copilot 365
Within Office 365, Copilot acts as an assistant to support teams in preparing and managing their communications smoothly, working separately across each application to reduce overall preparation times.
In Outlook, Copilot can organize a user’s inbox from high volumes of emails to summarized and highlighted information that needs immediate attention, as well as gather any information relevant to the user’s current task for quick response times and correct information gathered.
In Word, customers can utilize Copilot’s assistance with drafting and refining content, providing summarized notes of material, and lengthening notes into documents, allowing teams to prepare for meetings and reports with limited information.
In PowerPoint, users can create highly efficient presentations through Copilot’s capabilities to develop slides, draft content, and reposition information to fit their audience’s needs, allowing for clearer presentations with effective outcomes.
In Excel, Copilot can break down data information through summaries and identify common trends within the spreadsheet, allowing for quick turnarounds in analysis explanations for other customers or employees.
Copilot Studio
Within Copilot studio, teams can design personalized agents to fit their needs to work inside Microsoft 365.
This tool can be used support connections between Microsoft’s own content as well as external systems through APIs, meaning customers can utilize the agent outside of Microsoft’s products for quicker results.
It offers natural language when advising users on tasks, queries, or support with internal workflows and repeatable tasks, minimizing the need for human agent automation.
For additional security, Copilot studio allows users to manage their custom agents to reassign roles to fit company policies, permissions, and security maintenance, obtaining an Entra Agent ID to verify an agent to operate under secure governance.
Copilot Mode with Edge
Copilot Mode can now be used on Microsoft Edge to analyze open tabs to summarize content and research within a browser.
This reduces time spent tab switching and helps users stay on task by feeding them the relevant information.
Information can be obtained from articles, texts, and videos, summarizing key points and explanations by interpreting knowledge from different sources at the same time, which can be useful for reviewing widespread customer experiences of products or services.
Copilot Mode is only entitled to utilize information the user gives it access to, allowing the tool to work within company guidelines and provides the user with the relevant information it receives.
Agent 365 – provides security and governance for copilot (link back to previous article) (100)
Working as Copilot’s governance layer, Agent 365 provides organizations with the ability to control AI agents and how they interact within the business.
Agent 365 utilizes Entra ID to identify each agent within an ecosystem and aligns it with company policies, allowing organizations to set limits and permissions when needed to stop agents from working outside company expectations.
These tools also allow companies to track AI activity to apply compliance rules to avoid data loss on behalf of the agent, allowing organizations to maintain control while the AI agents continue to complete their tasks.
Copilot Business
Working as a slightly different version of Microsoft 365 Copilot, Copilot Business is designed to support small to mid-sized organizations using AI tools.
Similarly to the 365 Copilot tool, this feature allows businesses to summarize their material, advise on email management, and create presentations using the provided Microsoft 365 apps to reduce time spent on administrative tasks.
This tool, however, does not require a complex setup as the needs required for SMB don’t necessarily demand the amount of compliance and data needs to function.
Copilot Business can but used to work at a basic level, whilst continuing to provide analysis and reports of data and communications to increase productivity within smaller businesses.
Microsoft Ignite 2025
Microsoft Ignite will run from Tuesday 18th November to Friday 21st November in San Francisco.
The company has emphasized its commitment to agentic AI and is set to showcase this message throughout the conference, as well as further touch on issues such as Security and Governance, and Identity and Access.
