Microsoft has introduced its Sales Development Agent to its roster of security and governance guarded AI agents.
At Microsoft Ignite 2025, the company announced that its innovations for AI transformation were being introduced to Microsoft’s Frontier – its preview program for customers to gain early access to newer products.
This agent is just one of several products Microsoft has announced to address security and compliance issues in AI agents.
Sales Development Agent
The Sales Development Agent is designed to advise sales teams in increasing their selling capacity.
As a fully automated agent, this tool can be used to research, authorize, and handle outreach even after business hours, supporting steady revenue growth.
This tool can work independently of a human agent, utilizing personalization for seller outreach with automated follow-ups to maintain client-seller relationships that extend beyond a company’s working time zone, as well as hand off leads to human sellers when needed.
The agent operates through Microsoft’s security and compliance rules, ensuring that the tool can be utilized safely and efficiently in Microsoft 365 without security gaps.
Microsoft has launched further security and compliance-focused tools to address frequent concerns around AI agents and how they operate around sensitive data.
These tools are designed to be manageable and to monitor any suspicious activity, risky behavior, or possible threat to data exposure or accidental leaks, helping enterprises to govern their agents reliably.
Other Security and Compliance Tools
Entra ID
Microsoft has announced that Entra ID has expanded its secure identity and access to adapt to the AI era.
The tool allows users to manage accounts and resources securely, including multi-factor authentication for extra security checks, activity monitoring, and secure cloud workloads.
It can also help guide at-risk users away from data threats, detect unauthorized AI usage, and prevent overprivileged agents from accessing controls.
Defender
One core component of the tool is to govern and protect AI agents across Microsoft’s ecosystem.
As a unified platform for governance and threat protection, Microsoft Defender can offer protection across all environments where AI agents are active, deploying AI-powered security bots to monitor newer zones to forecast potential criminal activity.
This includes safeguarding against any potential threats and vulnerabilities to an agent, as well as resolving and investigating incidents where necessary.
Microsoft Purview
Alongside Entra and Defender, Microsoft Purview is included in Microsoft Agent 365 to ensure compliance across Microsoft.
It is an AI-enhanced control plane component, in charge of handling recently deployed AI agents to prevent agent-specific risks, rather than being focused on human data.
The tool also allows customer enterprises to view an agent’s status, their typical tasks and interactions, as well as their current risk level to prevent data loss.
Foundry Agent Service
This tool includes built-in features to support security, oversight, and policy alignment, such as agent controls that limit the amount of data an AI agent can access.
Foundry also provides security and compliance teams with real-time tracing and full insight visibility to investigate and review activity.
It also works with other Agent 365 tools to handle threat detection and prevent data loss, ensuring that all agents are screened properly.
Edge for Business Security Features
The browser environment allows companies to hide information with a watermark overlay and set boundaries on web apps to stop data from being copied.
These features can be used by organizations to secure sensitive information and prevent data leakage by aligning company policies to the tool.
This can be monitored from within the Microsoft 365 admin center across various devices.
Microsoft Ignite 2025
Microsoft Ignite will run from Tuesday 18th November to Friday 21st November in San Francisco.
The company has emphasized its commitment to agentic AI and is set to showcase this message throughout the conference, as well as further touching on issues such as Security and Governance, and Identity and Access.
You can find out more about the biggest CX announcements from Ignite 2025 here.
