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No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service
Contact Center
Choosing The Best AI Provider for Your Contact Center
Salesforce Unveils a New “Magical” Data Platform
Salesforce Bolsters Its CCaaS Solution with New Automation Features
HubSpot Launches Innovations to Fight the “Current Crisis of Disconnection”
CX TV
Who is Leading the Customer Engagement Platform Space? Omdia Research Reveals All
Meta: 1BN Users Message Businesses Across WhatsApp, Messenger, and Instagram Each Week
LivePerson Releases a CRM Integration Tool for Webex
Inflation Hits CX Companies, with Salesforce the First to Batten Down the Hatches
Previewing the Salesforce Winter ’23 Release
Infobip Adds WhatsApp and SMS Integrations to HubSpot
Salesforce Releases a Lite CRM
Gartner Magic Quadrant for Digital Commerce Platforms 2022
HubSpot to Hike Up Prices for Its Marketing Hub
Forrester Wave for Core CRM Solutions 2022
NetSuite CRM vs. HubSpot: How Do They Compare?
monday.com Enters the Sales CRM Space
Oracle Reveals New Automation Capabilities for Sales Teams
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
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Event News
CX Awards 2023 Winners 🏆
