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CRM
ServiceNow Officially Enters the CRM Market
HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users
makepositive Expands into Spain
ActiveCampaign Acquires Postmark
Loyalty Management
Supercharge Customer Service With Hyper-Personalization
Contact Center
Top CX Vendors Majoring in Manufacturing in 2022
Freshworks Releases a Unified CRM for E-Commerce Companies
CX Manufacturing Case Study in Focus: Salesforce and ENGIE
Creatio Expands Partnership with AWS
CX Manufacturing Case Study in Focus: Freshworks and Evans Manufacturing
7 Ways a CRM Can Help Improve Customer Experience
How To Build Call Center Reports in Salesforce
An Introduction to CRM Ticketing Systems
3 Major Differences Between a Customer Relationship Management and Customer Data Platform
Top CX Vendors Majoring in E-Commerce in 2022
Most Popular CX Automation Reviews 2022
Zendesk Sell: What to Expect from Zendesk’s CRM System
Zendesk: Who Are Its Competitors?
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Will CRM Systems Replace Contact Center Platforms?
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆
How Review Management Impacts Customer Experience
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?