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CRM
No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service
Contact Center
Choosing The Best AI Provider for Your Contact Center
Membrain CRM Adds Oneflow E-Signing Integration
Salesforce Introduces AI Relationship Research Agent
Salesforce Grows Financial Services CRM Offering
Syncari Debuts Workflow Automation Capabilities
Celonis Gets $1bn for Execution Management Platform
Wix Expands Ecommerce Platform with Omni-Channel POS
DonorSearch Partners with Salesforce-Based Affinaquest
Investis Digital Partners With Irwin’s IR CRM
MessageMedia Announces HubSpot SMS Integration
Salesforce Updates Digital 360 Customer Engagement Offer
Facebook Launches Instagram Messaging API
Zoho Updates Bigin Pipeline CRM for SMBs
Vendasta Announces $99mn Funding Round for SMB Technology
Unanet Launches Government Contractor CRM
Black Knight to Acquire Mortgage Industry CRM Surefire
CRM Platforms: CX Today Expert Round Table
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Stay on the Cutting Edge with the CX Today Newsletter
Event News
CX Awards 2023 Winners 🏆