CPaaS provider IntelePeer is helping to foster industry efforts to combat illegal robocalling by launching STIR/SHAKEN to authenticate calls from its customers.
This follows the company’s successful filing of its certification of completion for STIR/SHAKEN implementation with the Federal Communications Commission (FCC), with the policy working to verify caller IDs and combat illegal spoofing—a technique robocallers use to dupe consumers into believing their calls are from legitimate numbers.
Vu Tran, SVP Technical Operations of IntelePeer, said: “As a trusted communications partner, IntelePeer has zero tolerance for unlawful robocalls.
“We are proud to be contributing to nationwide efforts to put an end to an illegal activity that costs consumers, businesses and governments billions of dollars annually.
“STIR/SHAKEN along with IntelePeer’s other solutions allow downstream carriers to better distinguish between legitimate and unlawful traffic, promoting the ability of all our commercial, educational, financial and governmental customers to reach those people they need to reach.”
IntelePeer applies STIR/SHAKEN to all voice traffic originating on its network, including calls received via SIP or from its Atmosphere® CPaaS platform.
The company expects that most customers will not need to make any changes to their equipment. IntelePeer’s STIR/SHAKEN certification can be viewed on the FCC’s Robocall Mitigation website.
STIR/SHAKEN was introduced by the FCC as a framework for preventing fraudulent and unwanted calls to consumers. It is an industry-standard caller ID authentication technology that allows voice service providers to verify that a call is in fact from the number displayed on Caller ID.
STIR/SHAKEN assigns a certificate of authenticity to each call and digitally validates the handoff of calls carried over Internet Protocol (IP) networks. The FCC expects that widespread implementation of STIR/SHAKEN will reduce illegal spoofing, allow law enforcement to identify bad actors more easily and help service providers identify calls with illegally spoofed caller ID information before those calls reach their customers. The FCC required service providers to adopt and deploy a STIR/SHAKEN solution by June 30, 2021.
