Home → Archives for Rebekah Carter
Contact Center & Omnichannel
Landis Delivers Certified Contact Centre for Microsoft Teams
Could AR or VR be the Next Trendsetter in CX?
Talkdesk vs RingCentral: Choosing Your CCaaS
Gartner Magic Quadrant for CCaaS 2020
Five9 Challenges the Gartner Magic Quadrant for CCaaS
Chorus.ai Builds on Enterprise Ecosystem
Sinch Delivers New Conversation API
UJET Unveils Next-Gen Virtual Agent Solutions
Cresta AI Software Integrates with Amazon Connect
Tollring Introduces New Mid-Market Contact Centre Solution
Talkdesk Introduces Mobile and At-Home Solutions
Genesys Enhances Global Cloud CX Partnership with BT
Introducing the Five9 VoiceStream
Sinch: Brands Struggle to Create Post COVID-19 Experiences
REVE Chat: Easy Customer Support Scaling
Voximplant Delivers Omni-Channel Contact Centre Kit