Home → Archives for Rebekah Carter
Contact Center & Omnichannel
UJET Raises $55 Million for Contact Centre Update
COVID-19 Triggers New Demand for Digital Service
8×8 Announces Partner Expansion with Telarus
Geomant Contact Centre for Teams vs. OPTO4Teams
Maintel Introduces Callmedia CX Now
Cyara and Twilio Boost Cloud Contact Centre Migrations
Customer Analytics & Intelligence
Chorus.ai Launches Amazing Outcome-Based Analytics
Introducing the Forrester Wave for CCaaS 2020
Vonage Offers Microsoft Dynamics 365 Integration
Genesys Partners with Adobe on Contextual CX
SYNNEX Reveals Partnership with Five9
Avaya vs. Twilio: Flexible CCaaS Solutions
Ribbon Communications and Numonix Collaborate on Teams
Twilio vs. Talkdesk for CCaaS Transformation
Compliance and Regulation: Adapting to the New World
COVID Changes Contact Centres Forever
