Home → Archives for Rebekah Carter
Contact Center & Omnichannel
Reinvent Launches BYOC Program for Partners
Customer Analytics & Intelligence
Red Box Voice Capture Empowering AI
Analytics On The Move
WIT Software & Sinch Sign Partnership
NICE InContact adds End-to-End AI to CXOne
Talkdesk and Mitel Partner on Contact Centre
Avaya Extends Integration with Google Cloud
UJET Introduces Chat, Text & Feedback Features
Evolve IP Acquires NLP and Speech Analytics Firm
85% Need to Give Better Customer Experience
RingCentral Engage: Your Customer Engagement Tool
Masergy Adapts to Meet New Customer Demands
RingCentral Contact Center Review
Intermedia Introduce New Analytics Platform
New CRM From Neuraswitch and Speechmatics
Go Behind the Scenes of the Contact Centre with BGL
