Rebekah Carter

Customer Analytics & Intelligence

Vyopta Raises $7.5 Million in Funding

Contact Center & Omnichannel​

Five9 Invests in Amazing CX with Microsoft Teams

Customer Analytics & Intelligence

Colt Tech Services Upgrades Relationship with NICE Satmetrix

Customer Analytics & Intelligence

Verint Empowers Businesses with Microsoft Recording

Contact Center & Omnichannel​

Vonage Earns Impressive New Accolades

Contact Center & Omnichannel​

Five9 Upgrades Leadership Team with New EVP

Contact Center & Omnichannel​

Google Delivers Slew of Contact Center AI Updates

Revealing The Ultralight New Snom A150 Wireless DECT Headset

Contact Center & Omnichannel​

UJET Reveals New Enhancements to Customer Support Platform

Contact Center & Omnichannel​

Employees are Ready to Embrace Automation Tech

Contact Center & Omnichannel​

Talkdesk Accelerates DX with Talkdesk Boost

Contact Center & Omnichannel​

Semafone Delivers Secure Cardprotect Relay+

Contact Center & Omnichannel​

Vonage Builds New Partnership with SendinBlue

Contact Center & Omnichannel​

8×8 Launches Contact Centre at Customer Contact Week

Customer Analytics & Intelligence

Red Box and Tethr Announce New Partnership

Contact Center & Omnichannel​

New Automation to Agent CX Solution from Ada