Home → Archives for Rebekah Carter
Jabra Launches Wireless Earbuds for Business
Customer Analytics & Intelligence
Voice First Strategies Set to Elevate the Enterprise
Contact Center & Omnichannel
Clever Customer Engagement – CX Gets Smarter
What’s the Next Big Thing in CX?
Vector Capital to Acquire Aspect Software
Five9 Kicks Off 2019 with New CTO
Call Recording Reviews – What to Buy for your Business in 2019
Call Reporting Software – What’s Trending in 2019?
Sabio Acquires FlexAnswer Solutions
75% of Customers Still Prefer Live Agents
Speech Intelligence and Omnichannel Key for 2019
Vera Bradley Enhances Contact Centre Efficiency
Freespee Introduces First Data-Powered CC App
Contact Center Solutions – Who’s Disrupting CX in 2019?
Face Off: What’s Next for Face & Voice Recognition?
Tollring – Exciting New Features at BroadSoft Connections