Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Contact Center
Buy or Build Your Own: Solving the Dilemma in the Messaging Industry
Customer Data Platform
Forsta and Rio SEO Team Up on Localised Customer Experiences
Infobip Adds WhatsApp and SMS to Microsoft Dynamics 365 Sales
Conversational AI
Go Beyond Speech Recognition with Conversation Intelligence
Cyara Launches New Chatbot Testing Features
BIG CX NEWS from Microsoft, Zendesk, and LivePerson
ZoomInfo Joins AWS Partner Network
5 Ways to Unlock Unstructured Conversation Data in Your Business
How to Use SMS to Engage Customers
LivePerson Launches a Conversation Mining Solution
Talkdesk Retail Experience Cloud: Meet Your Customers Where They Are
Laivly Launches an Attended AI Platform
Unbabel Integrates with Zendesk to Offer Real-Time Translations
HORISEN Scoops Three Awards at the CC-Global Awards
10 Tech Experts Introduce the Top CX Products of 2022
Northwell Health Teams Up with Google Cloud
