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Published: October 10, 2023
John Davis
Contact Center & Omnichannel
Solving Customer Journey Fragmentation with Unified Workflows
AI & Automation in CX
The New CX Power Players: Why AI Leadership Is Reshaping the C-Suite
Never Miss a Customer Again: Master Reachability Across Channels
Big CX News from Amazon, Zoom, Gartner & Zendesk
Service Management & Connectivity
ServiceNow and NTT DATA Expand Partnership to Deliver Global Agentic AI Solutions
CRM & Customer Data Management
HubSpot Increases Customer Base With Multi-Hub Strategy
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