Shares of Twilio have risen by 29% after the CCaaS provider announced its fourth quarter results.
The results highlight revenues of $842.7 million, an increase of 54% Year-Over-Year.
Acquisitions of Segment – the customer data platform – and Zipwhip – the toll-free messaging service provider – have perhaps played their part in these revenue gains.
Yet, speaking on an earnings call, Jeffrey Lawson, CEO at Twilio, also credited the company’s digitally-charged vision. He said:
We intend to become the software player that digitally connects every business to their customers to introduce true personalized engagement and relationships in the next chapter of the cloud.
“Our work is never done, and I’m incredibly eager to continue building the company in 2022 and beyond.”
In addition to its fourth quarter earnings, Twilio announced its full year results for 2021. These highlight an overall revenue of $2.84 billion, which represents a 61% Year-Over-Year growth.
Twilio also revealed that – as of December 31, 2021 – they have 256,000 active customer accounts. The figure is up by 35,000 from the same time last year, shedding light on the pace of the company’s expansion.
Addressing this growth, Marc Boroditsky, CRO at Twilio, said:
[The solution is] resonating with customers of all sizes, driven by their desire to take more control over their digital engagement.
As companies accelerate their digital strategies, Boroditsky underlines Twilio’s commitment to “supporting our sales team to ensure that they are ready and able to approach the opportunity that we see as significant in the market today.”
