The 2024 Call & Contact Center Expo USA returns next month, and CX Today readers can secure a free ticket with the code: CXTD100.
To activate this code, visit the Call & Contact Center Expo USA website and book your place at the Las Vegas Convention Center on April 24th & 25th.
There, you will enjoy a series of live “masterclasses”, an Industry Awards show, and a unique contact center Tech Trail.
Those masterclasses will come from 100+ speakers, who will address a 3,000+ strong audience filled with your fellow industry professionals.
So, whether you want to get to grips with the latest in GenAI innovation or are instead looking for some next-gen strategies to bolster agent engagement – the expo has you covered.
The Most Comprehensive Agenda In Its History
The Call & Contact Center Expo USA 2024 promises to deliver the “most comprehensive agenda” in its history, offering value for all attendees – from customer service directors to IT managers.
That agenda will include 100 hours of “unmissable content” from several CX tech giants.
So, whether you’d like a conversational AI masterclass from Uniphore or a workforce engagement management (WEM) showcase from EvaluAgent, the opportunities are all there.
Yet, it’s not all about the tech, as there are also presentations from businesses such as Cardinal Health, Walmart, and VISA – each sharing their customer experience success stories.
Moreover, 200 exhibitors are poised to showcase their offerings, answer your questions, and give away freebies that go far beyond the standard badges and pens.
What Else Can I Expect?
In addition to all of the above, the expo offers a VIP lounge to connect you and your fellow attendees with other customer experience experts.
In a more relaxed setting, these experts may offer some sage advice to help you overcome your most pressing contact center challenges.
Oh, and there’s live magic in the VIP lounge, too.
Elsewhere, there is a networking area where you can engage with even more contact center professionals alongside the aforementioned Tech Trail and Industry Awards.
That Tech Trail allows you to waltz your way through the “most essential sectors of CX technology”, keeping you up-to-date with all the latest innovations touching the customer experience space.
Meanwhile, the Industry Awards will give out two prizes: an Innovation Award and an Engagement Solution of the Year prize – with a set of specialist judges whittling all the entrants down to five finalists for each category.
The expo will name the winners and honor each finalist across the two days, spotlighting the tech providers pushing the boundaries of customer experience innovation.
Ready to secure your place at the Call & Contact Center Expo USA 2024? If so, grab a free ticket here with the code: CXTD100.
