Report - The State of CX 2024: Insights from the Customer Experience Technology Sector

Get exclusive insights into the top CX investment priorities and technology trends that will shape 2024.

The State of CX 2024 report is your essential guide to the trends, technologies, and strategies driving the future of customer experience. With input from over 500 industry leaders, this report uncovers where businesses are investing and which technology partners are driving the most value.

  • 42% of CX Tech vendors plan to invest most heavily in Sales over the next 12 months, emphasizing a focus on revenue growth and customer acquisition.
  • 47% of respondents see Microsoft as offering the greatest growth opportunities, positioning it as a top technology partner for 2024.

Whether you’re looking to boost your sales pipeline or supercharge your product strategy, this report delivers the insights you need to stay competitive and grow your business. 

Don’t miss out – download your free copy today and get ahead of the trends shaping the future of customer experience.

 

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