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Death of the Survey Link: The Future of Customer Feedback Is Conversational “We Made a Mistake” – HubSpot Reverses Customer Data Enrichment Plan Forget the Model Wars. Vendors Are Now Competing on Enterprise AI Deployment Legacy CX Platforms Turn to AI-Native Acquisitions as Agent Race Heats Up How Casio Is Transforming CX With RingCentral – One Deliberate Step at a Time Death of the Survey Link: The Future of Customer Feedback Is Conversational “We Made a Mistake” – HubSpot Reverses Customer Data Enrichment Plan Forget the Model Wars. Vendors Are Now Competing on Enterprise AI Deployment Legacy CX Platforms Turn to AI-Native Acquisitions as Agent Race Heats Up How Casio Is Transforming CX With RingCentral – One Deliberate Step at a Time

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Valarie Grant

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Death of the Survey Link: The Future of Customer Feedback Is Conversational

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