Latest AI Sales Assistant Software News

CRM & Customer Data Management

“Your AI Shouldn’t Own the Relationship” The CRM Relationship Trap

Marketing & Sales Technology

The End of Separate Sales and Support Journeys?

AI & Automation in CX

Microsoft Just Put Agentic AI Inside Every Sales and Service Conversation

CRM & Customer Data Management

HubSpot Acquires Warmly to Fix CRM’s Biggest Blind Spot

AI & Automation in CX

IBM Vs ServiceNow, Who Owns Agentic AI Governance?

Marketing & Sales Technology

WordPress VIP Argues That Saying “AI” Could Be Costing You Customers

Marketing & Sales Technology

Why Brand Trust Matters More When AI Makes the Purchases

Marketing & Sales Technology

5 Findings From 6sense’s BDR Report That Every Sales Leader Should See

Marketing & Sales Technology

Is Intent Data Driving Growth or Just Expensive Guesswork

AI & Automation in CX

Microsoft Expands AI Capabilities Across Sales and Customer Experience

AI & Automation in CX

You Wait All Year For A CX Copilot, Then Genesys And Microsoft Drop Two At Once

Customer Engagement Platforms

Intercom Challenges Multi-Agent Trend With Expansion Into Sales

Marketing & Sales Technology

Will AI in Sales Improve Performance or Erode Buyer Trust

AI & Automation in CX

HubSpot Launches AEO Tool and AI Updates to Push Context-Aware CRM Strategy

Marketing & Sales Technology

Salesforce CEO: AI Sales Tech Won’t Be The End of Human Reps

AI & Automation in CX

AI Agents Just Went Mainstream: Mastercard, Alibaba, Shopify, Evri, FedEx Move In