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Contact Center & Omnichannel
The Hottest Trends in Microsoft Teams Contact Centres 2022
Top 7 Use Cases for CX in Financial Services 2022
Building a Business Case for CX Solutions in Financial Services
Prodigal Reveals New Product Suite Updates
Digital Payments Vendor Cantaloupe Partners with HIVERY
RingCentral: The Future of Customer Experience in 2022
Cisco CX Cloud Review: Exploring Customer Experience
Salesforce Einstein Review: Intelligent Insights
LiveVox and PlanetOne Join Forces
NICE Introduces New Robotic Process Automation Capabilities
Concentrix: Leveraging Flexible Cloud Migration for Improved CX
BIG CX NEWS from Puzzel, Adobe and Empirix
Posh Technologies Raises $27.5M in Series A Round
Odigo Integrates Google DialogFlow CX With Its Conversational AI
New Funding Round Values Dialpad at $2.2B
Customer Analytics & Intelligence
Northumbrian Water Group Creates an AI Model to Predict CSAT
