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Contact Center & Omnichannel
CCaaS Startup Toku Raises $5M
Nedbank Launches Digital Assistant Powered by Kasisto
Synaptics Acquires DSP Group to Expand Leadership in AI Tech
Virtual Meeting Platform Vowel Closes $13.5M
NICE Updates RPA Solution for Personalised CX
Yext Survey Finds Consumers Prefer to Self-Serve
Amazon Connect Wisdom Review: Real-Time Customer Recommendations
Uncategorized
Sitecore Acquires AI Digital Search Platform Reflektion
Revenue Grid Raises $20mn for Revenue Intelligence
Avaya OneCloud CCaaS Review: PCI & HIPAA Compliance
Qumu Adds On-Demand Video Transcriptions
Event News
Five9 CX Summit 2021 Roundup
Cooper University Health Care and Nuance Communications Collaborate
Customer Analytics & Intelligence
Voice AI startup Skit announces $23mn Series B
Amazon Connect Voice ID Review: Self-Service IVR Authentication
Observe.AI Acquires ScopeAI
