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Customer Analytics & Intelligence
Worthix Unveils Advanced AI Customer Insight Capabilities
Contact Center & Omnichannel
Simplr Launches AI Customer Personalisation Features
Dialpad Cloud Solutions Help Startups Scale and Grow
Real-Time Guidance Platform Balto Raises $37.5M
Cresta Welcomes Google Contact Centre AI Co-Founder
CallMiner Conversation Analytics Review: Conversational Intelligence Tools
Customer Engagement Platforms
Top 5 Newest CX Technology Unicorns
ServiceNow Digital Workflow Platform Review: Cloud-Based Management Tools
Alteryx Becomes Snowflake Network Elite Partner
The Role of Artificial Intelligence in Customer Service
Spell Launches World’s First MLOps Deep Learning Platform
Medallia Experience Cloud Review: SaaS Insights
Rezo.ai Adds Vernacular Languages to Contact Centre Offering
Conversational AI Firm Senseforth.ai Raises $14 Million
TTEC Canada to Hire 1,400 CX Positions
CX Top Reason for Conversational AI Investment
