Home → CPaaS
Contact Center & Omnichannel
Five9 vs Genesys: Battle of the Contact Centres
Customer Engagement Platforms
Factor4, SavorConnect Launch Omni-Channel Shopify Gift Cards
Twilio Flex vs Amazon Connect: Flexible CCaaS
Yotpo Debuts Ecommerce Partner Portal
CRM & Customer Data Management
Act-On Software, Zendesk, Partner on CRM Integration
Hedera Hashgraph, Sparkle Partner on POS Transformation
Managing Social Media at Your Contact Centre
8×8 Partners with Healthcare Solutions Firm Proximie
Verint Customer Engagement Platform Review: A Scalable Ecosystem
Genesys DX Review: Conversation Designer Application
Propertybase Real Estate CRM Acquired by Lone Wolf
Wealthbox CRM, AssetBook Partner on Advisor Experience
Exalate, Forty8Fifty Labs Partner on Service Desk Syncing
Pipedrive CRM Review: Activity Management & Open API
Visa and Ascenda Partner on APAC Loyalty Technology
Embedded Finance Startup DriveWealth Raises $450mn