Latest Data Management Platforms (DMP) News

Community & Social Engagement

Meta and Google’s Legal Scrutiny Creates New Risks for Enterprise Engagement

AI & Automation in CX

NVIDIA Expands AI Ecosystem with Major Partnerships at GTC 2026

Contact Center & Omnichannel​

RingCentral and Spectrum Showcase AI-Powered RingCX and AI Conversation Expert at Enterprise Connect

CRM & Customer Data Management

Accenture to Acquire Ookla to Bring Network Data Deeper Into Enterprise CX

Contact Center & Omnichannel​

Medallia Unveils AI Innovations to Strengthen Omnichannel CX