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CRM
Zoho One Pricing: Everything You Need to Pay for Zoho
SAP Is Building a “Modern and Composable” Customer Experience Suite
ServiceNow Goes Big on Industry-Specific Innovation with New AI Agents & Quality 360 Acquisition
SAP Adds Preconfigured AI Agents to Its CX AI Toolkit
CRM vs. ERP: How Do They Differ, and Do I Need Both?
Customer Data Platform
Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises 2024: The Rundown
Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises 2024: The Rundown
SAP & Microsoft Preview the Integration Between Joule and Copilot
Loyalty Management
SAP Announces a New Loyalty Management Solution & AI Shopping Assistant
SAP Introduces AI Agents That Collaborate Across Business Functions
SugarCRM Snaps Up sales-i, Targets Revenue Optimization
SAP Shares “Workforce Transformation” Update After Employee Pushback
Staff Reps Slam SAP’s Restructure as 4,100 European Jobs Hang In the Balance
Did Oracle Just Enter the CPaaS Space?
ERP vs CRM: What’s the Difference and Which Do You Need?
SAP Announces Mass Restructure, Aims to Reskill 8,000 Employees