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CRM
Microsoft to Scrap Business Discounts Across All Its Online Services, Including 365, Azure, and Dynamics 365
SAP Plans to Hire “Several Thousand” Employees Before Year-End
CRM vs. ERP: How Do They Differ, and Do I Need Both?
Zoho Makes 5 Major Moves to Expand Its AI Portfolio
Contact Center
Top Enterprise ERP Vendors: Secure, Scalable & Intelligent
Microsoft Dynamics 365: An Overview of All the Apps
Zoho One Pricing: Everything You Need to Pay for Zoho
SAP Is Building a “Modern and Composable” Customer Experience Suite
ServiceNow Goes Big on Industry-Specific Innovation with New AI Agents & Quality 360 Acquisition
SAP Adds Preconfigured AI Agents to Its CX AI Toolkit
Customer Data Platform
Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises 2024: The Rundown
Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises 2024: The Rundown
SAP & Microsoft Preview the Integration Between Joule and Copilot
Loyalty Management
SAP Announces a New Loyalty Management Solution & AI Shopping Assistant
SAP Introduces AI Agents That Collaborate Across Business Functions
SugarCRM Snaps Up sales-i, Targets Revenue Optimization