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Voice of the Customer
Symphony Technology Group Acquires Momentive for $1.5BN
Investment Firms Snap Up Qualtrics for $12.5BN
WFO
Verint Acquires Appointment Scheduling Tools from Qudini
Contact Centre
Enghouse Systems Agrees to Purchase Qumu Corporation
Loyalty Management
TELUS International Completes WillowTree Acquisition
Is Acquiring 8×8 the Best Option for RingCentral?
Rumors Circulate About a RingCentral Take-Over of 8×8
Puzzel Acquires S2 Communications
Data & Analytics
SAP Acquires Askdata
CX TV
The Future of Zendesk Following Its Acquisition
Ericsson to Complete Vonage Acquisition
Sabio Acquires People Matter
Medallia to Acquire Mindful
Thoughtworks Acquires Handmade Design
Enghouse Systems Acquires Competella
CRM
“A New Chapter!” Investor Group Acquires Zendesk for $10.2BN
