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Contact Center
Verint Is In Talks to Be Acquired by Thoma Bravo, Reports
CX TV
Emodo & OneMagnify: AI, Acquisitions & the Future of Marketing
Big CX Update
The OneMagnify Approach to Mergers and Acquisitions
CRM
ServiceNow Knowledge 2025: All 11 Major Announcements
Salesforce CEO Slams Microsoft for the “Horrible Things” It Did to Slack, Warns of an OpenAI Repeat
UC & Contact Center Consolidation Is Accelerating – Here’s What’s Driving It
Big CX News – The Latest on ServiceNow’s Hiring Push, Verint’s Acquisition Spree, & Microsoft
Customer Data Platform
Puzzel Agrees to Acquire AI Insights Specialist Capturi
HubSpot Acquires Mindstream, Expands Its Media Network
Workforce Engagement Management
Dialpad Enters the WFM Space by Acquiring Surfboard, Bolsters Its C-Suite
SAP’s $1.5BN Acquisition of WalkMe: 3 Hot Takes
Playvox Confirms NICE Takeover with a Name Change
Big CX News from Salesforce, NICE, Microsoft & Dubber
Sources: Google Parent Alphabet Gives Up on HubSpot Acquisition, Pursues Wiz
Anson Funds Reportedly Urging Five9 To Consider Sale
SAP Acquires WalkMe To Bolster Its Business AI and CX Offerings
