Latest News

Contact Center & Omnichannel​

Dialpad Partners with Workair, Strengthens Market Expansion

CRM & Customer Data Management

Olo to Acquire Customer Intelligence Platform Wisely

CRM & Customer Data Management

Oracle NetSuite Introduces SuiteBanking

Contact Center & Omnichannel​

Bavard Integrates with Zendesk to Boost Capabilities

Contact Center & Omnichannel​

Vonage Partners with Etisalat Digital 

Contact Center & Omnichannel​

Microsoft Acquires Clear Software

Customer Analytics & Intelligence

Speechmatics Announces Autonomous Speech Recognition

Contact Center & Omnichannel​

Connectly.ai Named WhatsApp Business Solutions Provider

CRM & Customer Data Management

Event Services Group Chooses SugarCRM to Enhance CX

Contact Center & Omnichannel​

SAP CX LIVE: SAP Announces Microsoft Teams Integration

Contact Center & Omnichannel​

Khoros Collaborates with AWS  

Customer Analytics & Intelligence

Databricks Acquires Low-code/No-code Startup 8080 Labs

Contact Center & Omnichannel​

NICE Launches CXi: Suite of CCaaS, WFO, Analytics & AI

Customer Analytics & Intelligence

Invoca Introduces New Functionality to Act on Conversational Data

Customer Analytics & Intelligence

OpenText Adds New MDR Solutions to Enhance Cyber Security

Customer Analytics & Intelligence

Humelo Closes $2.6M in Pre-Series A Funding