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Workforce Engagement Management
Calabrio Releases a New Self-Scheduling Package
Contact Center & Omnichannel
RingCentral Stock Stalls Despite Impressive Growth
HubSpot Invests in Aircall
Vonage Powers Next-Gen Remote Healthcare Services for Visionflex
Voximplant Launches a New NLP Service
Zoom Enters the Contact Center Space
CRM & Customer Data Management
CloudShare Announces Salesforce Integration
Glia Teams Up with Sureify
PCI Pal Announces Global Partnership with VoiceFoundry
Content Guru Partners with Cinos
BIG CX NEWS from NICE, Zendesk, and Meta
Uncategorized
Qualtrics Release Tools to Detect Customer Emotion, Effort, and Intent
Commerce.AI Platform Added to Genesys AppFoundry
Uniphore Valued at $2.5B Following $400M Funding Round
Akixi Receives Investment from Axiom Equity and True North Advisory
NICE Surpasses $1 Billion in Annual Cloud Revenue
