Latest News

Customer Analytics & Intelligence

IDBS Teams up with Tableau to Expand Analytics Capabilities

Contact Center & Omnichannel​

Dubber Adds Video Recording for Cisco Webex Meetings 

Contact Center & Omnichannel​

InMoment and Tethr Sign Strategic Partnership

Contact Center & Omnichannel​

Dialpad Chooses Kordia as NZ Telco Partner

Contact Center & Omnichannel​

Medallia Launches Healthcare Engagement Suite

Customer Analytics & Intelligence

Drips Expands Conversational AI Platform

Customer Analytics & Intelligence

Conversational AI Firm Senseforth.ai Raises $14 Million

Event News

Salesforce, Slack Hail Partnership at Digital HQ Event

Customer Analytics & Intelligence

First Customer Insights Engine Retain.ai Raises $23M

Contact Center & Omnichannel​

Avaya and Microsoft Azure Announce CPaaS Integration

Contact Center & Omnichannel​

Drift and SalesLoft Team up to Boost Revenue

Contact Center & Omnichannel​

Vocus Collaborates with AWS in Digital CX Boost  

CRM & Customer Data Management

HubSpot Teams up with Envato to Launch CMS Templates

CRM & Customer Data Management

Zoho Launches No-Code CRM Design Studio

Customer Analytics & Intelligence

PizzaExpress Deploys Qlik to Leverage Data Insights

Contact Center & Omnichannel​

Genesys Updates Cloud CX AI and Automation Capabilities